Meliá Granada

I think the standout feature of the Meliá Granada is the service. For example, my request to stay a little longer because of my travel schedule was handled quickly. I upgraded at check-in and had a minor issue at the restaurant—some food options were sold out before the scheduled closing time. I let the front desk know, and they immediately apologized and looked into it. It's easy to find hotels with good rooms in good locations. What truly sets a place apart is having a friendly, helpful staff.

From the minute I walked into the hotel till that day I left to return to my home, I was extremely happy with the level of service and the helpfulness from your staff. Since I speak very little Spanish they were very patient with me and were able to communicate in English. 1. Your hotel has an excellent location and the restaurant/bar (Ola) was very nice and was one places our Granada Walking Food Tour visited. 2. I ate breakfast in the hotel both mornings and found the food choices and the quality to be excellent. In fact, I stayed in five other hotels during my 15 day visit in Spain, and Melina Granada one of my favorites! I would definitely stay here again or recommend it to my friends who might be visiting in the future.

Close to all amenities and the hotel was very well appointed We had a level terrace room which was small and the bathroom was very cramped but the views and the quality of concierge was really quite perfect. Amor Paula Marta and the team could not do enough for us ! Level guests enjoy a private experience but it was shame it lacked atmosphere

Whilst the property was in a very central, convenient location, it was pretty loud at night. The room faces a square which had a number of very lively late night bars, which on a weekend were very loud. All of the staff were very lovely, particularly the servers on the level. The breakfast was amazing and the happy hour from 5-7pm each day was a very nice touch. The level room we had was great but it was very dusty and needed a good deep clean.

The staff at the level were so kind and helpful. We had a problem with our room as it was too noisy on the first night and the next day they moved us to a better quieter room higher up. I then needed to book an extra room and Alexandra was so helpful and sorted everything out for me, whatsapping me when the room was ready. The level lounge area on floor 6 was a great place to chill during our downtime on our holiday and the breakfast was great and we had an incredible view of Granada.